Slack Integration
Receive real-time marketplace notifications in Slack.
Overview
The Slack integration delivers instant notifications about marketplace events directly to your Slack workspace, keeping your team informed without leaving their communication hub. Notifications are posted to a single channel you choose using Slack’s incoming webhooks — you connect once in Automatum, pick the channel, and events (entitlements, listings, private offers, deployments) are posted there automatically.
Outbound only
This is an outbound, notification-only integration. Automatum posts messages to your chosen channel and never reads your Slack messages, runs slash commands, or sends direct messages.
Prerequisites
- Slack workspace
- Permission to add apps and create incoming webhooks in that workspace
- Automatum account
Setup
Step 1: Add to Slack
- Navigate to Settings > Integrations > Slack
- Click Add to Slack
- Select your Slack workspace
- Choose the channel you want notifications posted to
- Click Allow
Automatum uses the incoming-webhook scope. During authorization Slack asks which single channel to post to, and the resulting webhook URL is stored on your organization.
Step 2: Confirm the Channel
After authorization, the connected channel is shown in Settings > Integrations > Slack. To post to a different channel, disconnect and re-run Add to Slack, selecting the new channel.
What Gets Posted
Once connected, Automatum posts outbound notifications to the chosen channel for key marketplace events, such as:
- Entitlement created, updated, renewed, or cancelled
- Private offer created or accepted
- Listing and deployment updates
- Metering failures
Each message summarizes the event with the relevant customer, product, and marketplace details and a link back to Automatum.
Security
Permissions Used
The Automatum Slack app requests a single scope:
| Scope | Purpose |
|---|---|
incoming-webhook | Post notifications to the one channel you select |
Data Access
- Automatum does NOT read your Slack messages or history
- Only sends outbound notifications to the connected channel
- No slash commands, bots, or direct messages are used
Disconnect
To remove the integration:
- Go to Settings > Integrations > Slack
- Click Disconnect
- Confirm removal
This clears the stored webhook and stops all notifications immediately.
Troubleshooting
Not Receiving Notifications
Check:
- Slack is connected (Settings > Integrations > Slack)
- The connected channel still exists
- The integration is enabled
Solutions:
- Reconnect Slack via Add to Slack
- Re-select the channel if it was archived or renamed
Next Steps
Need Help?
Contact hello@automatum.io for Slack integration assistance.